Glovo, the on-demand
multi-category platform, has announced its commitment to set new social
rights standards and benefits available to couriers in Ghana through The
Couriers Pledge.
The Pledge will be rolled out today and be fully implemented by the end of
2023, includes road safety initiatives, e-learning free platform access with
hundreds of courses, increased insurance coverage and fair earnings amongst
other benefits.
The Couriers Pledge launching event took place at the British Council in Accra.
There was a safety session also presented by the National Road Safety
Authority. In attendance were the Spanish Ambassador, and representatives from
the Ministry of Information, Ministry of Labour, Ministry of Communications and
Digitalization, Fairwork, and Motor Traffic and Transport Directorate of Ghana
Police.
The Couriers Pledge created with advice from Fairwork, recognises that the gig
economy represents a significant source of income for couriers and wants to
provide equality of access to social rights and benefits for couriers,
independent of the way couriers work with the platform. Ghana will be the
ninth country, and the third in Africa, to start enjoying these benefits.
Speaking during the launch, Glovo’s Head of Government Relations for Sub-Sahara
Africa (SSA) Tokunbo Ibrahim, said: “The Couriers Pledge’ will have a positive
impact on Ghanian couriers’ community, especially on courier safety on the
road, earnings and collaboration conditions”.
“In the 6 countries where The Couriers Pledge has been implemented, 10% of all
couriers have been trained in Road Safety first aid and awareness. The aim has
been to reduce traffic incidents but also give them visibility about the
insurance they have at Glovo in case of accidents. This is a very important
topic to push in Ghana since road safety is one of the most critical issues to
address when someone is driving on a daily basis. That is why, locally we are
partnering up with the Motor Traffic & Transport Department of Ghana
Police, to organize courier safety training, free for all couriers to attend,
as the main pillar within this project.”
In addition, Glovo has rolled out the SOS button for the courier app, providing
couriers with an easy-to-use tool to call for help and notify authorities in
emergency situations.
According to Tokunbo Ibrahim, 70% of ‘The Couriers Pledge’ budget has been
designated to cover benefits that Glovo has rolled out as a first in the
industry: such as bonus rewards, financial support for sickness, a one-time
payment on the occasion of the birth or adoption of a child and an urgent
Family Expense allowance in case of familial hardship.
Benefits will be implemented little by little as the project is established
fully till the end of next year, 2023.
Source: Peacefmonline.com/Ghana