Bricksave
Constructions is celebrating this year’s Customer Service Week; with a stronger
commitment to deepen relationships with existing and new customers. As a result,
guide first-time home builders and existing clients from; architectural design
through to the completion of the building.
The company
aims to identify new ways of improving the customer service experience in line
with its vision of being the leading provider of high-quality compressed
interlocking bricks for construction and construction machinery in Ghana.
Bricksave
Constructions delivers the best customer experience to every customer. By
combining customer-centric culture and outstanding employee experience with the
latest technology.
Bricksave
Constructions hires the best candidates as our customer service personnel and
ensures they are well-trained and able to support customers regarding their
architectural and building needs.
It is
important to recognize the close relationship between design and construction
in the planning of properties. And also the client and the customer service
representative. The implementation of the envisioned design by the architects
and engineers is done with the client more than for the client. This ensures
their taste and preference; are fully captured in the process.
With such an
excellent customer support team on the Bricksave Constructions’ support
frontlines, celebrating Customer Service Week 2022 is a step in the right
direction. It highlights the importance of the customer support team and their
contributions to driving customer success.
‘We genuinely care about our customers and their success. Bricksave Constructions wouldn’t be able to succeed without our customers. Service drives everything we do, and every client can attest to the dedication and commitment of the team to delivering the best customer experience possible. Bricksave Constructions fosters excellence by focusing on the overall customer experience in anything one does in the company. In return, our customers want to work with us, from conceptualization to realization of their building project.’ According to the Chief Executive Officer of Bricksave Constructions, Mrs. Ella Shirley Ofosu.
About
Customer Service Week
This year’s
theme for the customers’ service week is: Celebrate Service. So, we celebrate
our customers and people who serve and support them during this year’s Customer
Service Week from 3rd to 7th October”
The annual
Customer Service Week celebration started 38 years ago as a period set aside to
recognize and appreciate the job done by people in service organizations. It
emphasizes the importance of customer service in running successful businesses
and employees’ role(s) in achieving this.