The Electricity Company of Ghana (ECG) has advised customers to desist from panic buying of prepaid credit as all the technical challenges experienced last week have been resolved.
The
Managing Director of ECG, Mr Samuel Dubik Mahama said the panic buying is
contributing to the choking of the system and therefore customers should relax
and allow only those who really need credit to purchase them.
He
spoke at a press briefing in Accra on Thursday.
He said the ECG App was "the most
convenient path for most customers and so we are trying to make it a
bit more robust so it can take more traffic and try to put a lot more metre
vending systems unto the App so that everybody can vend at their most
convenience at any point in time.
"In
the case of third party vendors, all of them are up, those who are having
challenges should quickly see our office and we will help them address those
challenges as soon as possible," he added.
“I
would like to reiterate that if your power is not finished, please no need for
you to panic, the problem has been resolved, just take your time when you run
out, you can purchase, so that we can ease up on the lines and the queues that
are forming at the District offices. But all third party vendors are up. All
the third parties vendors who have problems should visit the ECG
offices for the problem to be solved. We are deeply sorry for the inconvenience
and we intend to do right for the good people of Ghana,” the MD said.
Source:Graphic Online