As part of the nationwide digitalization rollout at the Accra Digital Center, the Microcredit and Small Loans Center (MASLOC) has started a two-day training exercise for its workforce.
In an interview with the CEO for MASLOC, Hajia Abibata Shanni Mahama Zakariah,
she revealed that the training is for the complete implementation of the
different phases of the software which will allow MASLOC eliminate its manual
processes and align its system on an improved platform, compatible to new and
complex modern banking systems used globally.
The two-day training session, which is from the 5th and 6th of October 2022, is
intended to familiarize employees with a new software that will resource the
institutions credit and other aligned departments to efficiently process,
disburse and recover approved loans to our clients. With its features, the
software application will provide optimal efficiency for loan processing.
According to her, "in an age of
technological advancement and with institutions migrating to advanced secure
digital platforms, the new Loan Management Software (LMS) training will not
only equip and improve service delivery to our clients through a secure
database but will also complement our efforts to promote all categories of our
customers to patronise our services through simple and personalized solutions
such as mobile applications, USSD short codes, etc".
"The training is for
participants from our Credit, IT, Finance and Audit departments as well as
sector managers, regional and district credit managers, credit officers and
regional accountants. Additionally, the goal is to equip our key users to use
the software while we coordinate the full of implementation of the system to
the benefit our customers."
Hajia Abibata Shanni Mahama Zakariah added that MASLOC's digital infrastructure
would be leveraged by MSMEs, cooperatives, business associations and
individuals to automate, innovate, build capacity and access credit at
competitive interest rates.
The training follows the announcement of support from the African Development
Bank (AfDB) through the Ministry of Finance to boost MASLOC's determination to
establish a strong digital infrastructure to support its operations.
Participants are expected to leave the program with new knowledge and skills in
line with Masloc CEO's strategic vision to automate all MASLOC operations to
create a paperless loan application, loan repayment and efficient recovery
system.
Source: Gladys Boakye/Peace
News