Leading
digital payment solutions provider Network International has announced it will
bring WhatsApp for Business banking services to financial institutions across
Africa through a landmark collaboration with Infobip.
The full-stack cloud communications company is one of the world’s largest
providers of A2P SMS services and will support Network International in its
commitment to financial inclusion across Africa.
In addition to helping financial institutions reach their customers through a
familiar and reliable channel, the agreement will help them deliver world-class
support and seamless services in a personal, timely, and reliable manner.
For individuals this means people can access their money securely and quickly,
as well as utilising the latest chatbot technology to help empower customers to
take control of their finances.
Commenting on the deal, Network International’s Hany Fekry, Group Managing
Director – Processing, said, “We are delighted to introduce WhatsApp banking
across Africa with Infobip.
Helping financial institutions reach customers through a secure and familiar
app is in line with our goal to increase and improve digital banking services
across the continent to improve financial inclusion.”
Hana Bilbeisi, Regional Head of Partnerships Sales, Infobip further added, “We
are delighted to have joined forces with Network International. Empowering
individuals and communities through technology and communication is one of our
key values at Infobip.
By integrating WhatsApp Business API, Network International customers can now
access crucial information anytime, anywhere.”
Network International is a leading enabler of digital commerce across the
Middle East and Africa, providing a full suite of technology-enabled payment
solutions to merchants and financial institutions of all types and sizes.
With offices in Nigeria, South Africa, Kenya, Ghana, and Egypt, Network
International has a presence across Africa’s key markets, and the business
operates across almost all other African countries.
Network International has worked closely with governments and financial
institutions in Africa to promote financial inclusion, helping to drive
digitisation through innovative products and collaborations such as this one.
Earlier this year Network International announced a 33% increase in
year-on-year revenue for Q1 2022, and in 2021, Network International acquired
DPO Group in a landmark deal for the African payments landscape.
Network International
Network International comprises a group of companies and is the leading enabler
of digital commerce across the Middle East and Africa (MEA) region, providing a
full suite of technology-enabled payments solutions to merchants and financial
institutions of all types and sizes, including acquiring and processing
services and a comprehensive ever-evolving range of value-added services.
Network International Holdings Plc (LSE: NETW) is the holding company for
Network International and the group companies, including the DPO Group.
Infobip
Infobip is a global cloud communications platform that enables businesses to
build connections across all stages of the customer journey. Accessed through a
single platform, Infobip’s omnichannel engagement, contact center, chatbot and
identity solutions help businesses and partners overcome the complexity of
consumer communications to grow business and increase loyalty.
With over fifteen years of industry experience, Infobip has expanded to 70+
offices across six continents. It offers natively built technology with the
capacity to reach over seven billion mobile devices and ‘things’ in 190+
countries, connected directly to over 700 telecom networks. Infobip was
established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto
Kutić and Izabel Jelenić.
Recent recognition includes:
● Omdia Ranks Infobip as Leader in
CPaaS Universe Report (May 2022)
● Infobip recognised as the established
leader in Juniper’s Competitor Leaderboard for CPaaS, 2021
● Infobip ranked leading service
provider in the mobile messaging space by Juniper Research in its new
Competitor Leaderboard, 2021
● Infobip named a Leader in the
IDC MarketScape: Worldwide Communications Platform-as-a-Service (CPaaS)
2021 Vendor Assessment (doc #US46746221, May 2021)
● Best A2P SMS provider for the fourth
year running by mobile operators and enterprises in ROCCO’s annual Messaging Vendor Benchmarking
Report 2021
● Best CPaaS Provider of the Year, Best RCS
Provider of the Year, and Mover & Shaker in Telco Innovation at the 2021
Juniper Digital Awards
Source:
Peacefmonline.com/Ghana