Job Summary
Company:
Crystal Importation Ghana
Category: Sales and Marketing
Location: Accra
Job status: Full-Time
Salary: GH
Education: Diploma
Experience: N/A
Job expires: 30 Jul-2022
Job Description
• Answering or making calls to clients to learn
about and address their needs, complaints, or other issues with products or
services.
• Responding efficiently and accurately to
callers, explaining possible solutions, and ensuring that clients feel supported
and valued.
• Engaging in active listening with callers,
confirming or clarifying information and diffusing angry clients, as needed.
• Building lasting relationships with clients and
other call center team members based on trust and reliability.
• Utilizing software, databases, scripts, and
tools appropriately.
• Understanding and striving to meet or exceed
call center metrics while providing excellent consistent customer service.
• Making sales or recommendations for products or
services that may better suit client needs.
Qualification
Required & Experience
• Strong time management and decision making
skills.
• Adaptability and accountability.
• Fluency in multiple languages may be desired.
• Diploma or higher
• A minimum of 1 year work experience
Location: Accra
How To Apply
For The Job
All C.V.s should be sent via:
crystalimportation@gmail.com indicating the position as the subject of
the e- mail.
Closing Date: 30 July, 2022