The Electricity Company of Ghana (ECG) has given a one-month ultimatum to all its customers to rectify all anomalies with their meters ahead of an impending audit of all meters leading to the prosecution of culprits.
According to ECG, the move would help to reduce commercial losses once and for
all, clean the system of any electrical illegalities as well as help improve
the revenue of the company.
The ECG, therefore, called on customers who have not been receiving bills,
prepaid customers who do not purchase electricity credit, customers with faulty
meters, those who have tempered their meters, and all those engaged in any form
of illegality to willingly own up within the one-month moratorium instituted by
the company.
According to the power distribution company, any customer caught engaged in
illegality after the one-month moratorium would be dealt with in accordance
with the law.
Addressing the media in Takoradi, Mr. Daniel Anokye Abebrese, the Director of
Customer Service of the company, indicated that over the years, the biggest
bane of the company has been its losses which militate against its viability of
the company.
He contended that generally, losses were inherent in every electricity business
all over the world.
“It’s however, the quantum of our losses which is unacceptable. Hence, our
efforts to reduce the quantum of commercial losses once and for all by getting
rid of all electrical illegalities to improve upon the revenue mobilization,”
he added.
He explained that losses in the electricity business were in two components
which included technical and commercial losses.
He pointed out that it was the commercial losses that the company had control
over and mentioned some of the commercial losses as uncaptured metres.
“This is where customers use metres which are not captured in our system and
for that matter, they don’t pay for the electricity they use,” he explained.
He indicated that faulty metres and customers who tampered with metres so that
they do not record the true power consumption or pay for the full usage of
electricity also accounted for commercial losses.
Mr. Abebrese, therefore, indicated that the ECG was encouraging customers with
such anomalies on their meters to come out willingly to sort out the issues
with their metres from June 7 to July 6, 2022.
Source: GNA